We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles.
Any information available on this website is intended to be used as a guide only. It is your responsibility to check the accuracy of the information on which you intend to rely and to obtain independent advice to verify the appropriateness of any vehicle products shown to you on this website.
Each State and Territory has separate legislation and regulations governing various vehicle parts and we make no representations about the compliance of any vehicle parts with the relevant regulations of any State or Territory.
We collect your personal information so that we can provide you with the products, services or information that we supply. Sometimes we collect personal information from a third party or from a publicly available source, but only if you have consented to your information being used in this way, or would reasonably expect us to collect it in this way. We only collect this information from companies or sources that are allowed to disclose it to us. Below you will find a breakdown of the different ways your personal information is collected.
User contact forms
When you fill out a contact form wishing to get in touch with us, we will collect that information and use it to get in touch with you in response to your query. We may use the information to reach out to you to inform you of some of the services we provide, provided it is in line with your original query.
Mailing list
If you sign up to one of our mailing lists, this means that you have opted-in and have consented to us sending you emails relating to what we do and provide as a company. Don't worry, we won't spam you. We send all emails as per the guidelines set out by the Australian Communications and Media Authority. You can read more about this in the direct marketing section of this privacy policy.
Vehicle Logic uses cookies and other digital identifiers that fall into the following 3 types:
Cookie rights: You can always disable the use of cookies by changing the security settings of your browser. Just bear in mind that this may affect how some items are displayed on our website.
We may also collect personal information from other companies that are able to disclose it to us as this information is received in line with their privacy policies.
Social Network widgets and buttons (Pinterest, Twitter etc)
By clicking or using any social network widgets on our website, you understand that you do so according to the terms and privacy policy of those services. 'Liking' or 'Following', and content using these widgets, may become visible to your social network.
Maps/Video and other embedded content
Embedded content such as Google Maps, YouTube videos, etc. is embedded or placed on our website - it is not hosted on our servers and therefore any interaction with such services is done so according to their privacy policy.
Third party polling and survey plugins (Survey Monkey etc)
When you fill out polls or surveys on our website using a Survey Monkey, PollDaddy or another third party survey provider, please bear in mind that while we retain control of the data that you provide, all data provided is collected under the privacy policy of that provider and so may vary from provider to provider. We do our best to pick providers who adhere to Australian privacy laws.
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 - use and disclosure of personal information):
When it comes to direct marketing, no one likes being spammed. At Vehicle Logic, we may use your personal information to send you advertising that is customised to your interests, characteristics or general location.
Opt-out: As with all direct marketing correspondence that you receive from us via email, there is always an unsubscribe button or link located at the bottom of the email. With this you can manage which messages you receive from us.
We do what we can to keep your personal information up to date and accurate at all times as this allows us to deliver a better service to you. If any information we have for you needs to be corrected, you can contact us.
We take active steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. These steps include password protection for all of our IT systems. While we cannot share with you details of our entire security system for safety reasons, if you have any questions, you can always contact us.
When no longer required or requested by you, all personal information is destroyed in a secure manner.
At Vehicle Logic, we do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us, or as per the contact details below and we will endeavour to assist you with your questions. Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information. For instance, if it would reasonably affect someone else’s privacy or may pose a threat to someone’s life, health or safety.
For any personal information that is collected by third parties, even when you are visiting our website, it is best to view their privacy policy and seek assistance from those parties directly.
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can contact us or via another option below.
If you are not satisfied with the process of making a complaint to Vehicle Logic you may make a complaint to the Information Commissioner on the details below:
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Fax: 02 9284 9666
We understand that your personal information is important to you and are thrilled that you made it this far! If you have any questions or concerns about this policy or our practices you can contact us.
Phone, chat, email, carrier pigeon. You want us, we're here.
Give us a call on 1800 VL DATA (1800 85 3282)